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The ZERO™ operating model

One operating model for all your AI. Agents are the hardest case.

ZERO™ is how a regulated institution approves, runs and proves its AI, from credit models and vendor AI to GenAI assistants and agents that act. It is architecture built into how work gets done, not a policy binder on a shelf.

Every kind of AI

Controls get stronger as autonomy rises

Most institutions run far more AI than they have on record, much of it inside vendor products. ZERO™ covers all of it, and applies the strongest controls where AI acts on its own.

Models and vendor AI

Credit, fraud, pricing, and AI inside the platforms you buy

  • Found and on the record
  • Validated, with drift watched
  • Vendor changes caught early
GenAI assistants

Copilots, chat and drafting tools across the institution

  • Clear usage rules and owners
  • Sensitive data kept out
  • Shadow AI found and dealt with
Agents that act

AI that takes actions in your systems on someone's behalf

  • Bounded authority, in writing
  • Checked at the moment it acts
  • Stoppable in under a minute
Control intensity rises with autonomy

What ZERO™ delivers

Five outcomes your board and examiner can test

Every AI system governed under ZERO™ can show these five things. They are the questions directors and examiners ask.

KnownEvery AI system and agent is on record, including AI inside vendor products.
OwnedA named executive is accountable for each one. Not a committee.
BoundedWhat it may do without a person, and up to what limit, is set in writing.
ControlledActions are checked when they happen, and any system can be stopped.
EvidencedAny decision can be reconstructed for an examiner, months later.

Standards

One control set, mapped to the frameworks you answer to

ZERO™ is mapped to the major AI and security standards, so the same evidence answers each of them.

NIST AI RMFISO/IEC 42001EU AI ActISO/IEC 27001Bank model risk guidance (SR 11-7 / OCC 2011-12)

How ZERO™ works inside your institution is shared in an engagement. The fastest way to see it is the ZERO™ Agent Studio: one AI agent taken from pilot to production, live.

Book a ZERO™ Agent Studio walkthrough

Have an AI agent stuck in pilot?

Twenty minutes, one workflow you care about. We'll show you the ZERO™ Agent Studio and tell you honestly what it would take.